ZoomNiceREFUND POLICY
Fair, clear support.
This policy applies to ZoomNice Pro one-time 30-day purchases.
Requesting a refund
Contact support@zoomnice.com within 14 days of purchase. Include the account email and order reference, but never send payment credentials.
Eligibility
We will review accidental duplicate charges, technical inability to deliver the purchased access, unauthorised transactions and other reasonable requests. We may consider how much of the digital access period has already been used.
Consumer guarantees
Nothing in this policy excludes rights that cannot be excluded under the Australian Consumer Law or other applicable consumer law.
After approval
Approved refunds are returned through the original payment provider. ZoomNice Pro entitlements associated with the refunded order are removed. Provider and bank processing times may vary.